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Grievance Process

Grievance Process

A.  After a 24 hour cool-down period, a discussion should take place between the parties in a Good Faith attempt to resolve the issue.

B. If the parties are unable to resolve the issue, the Head Coach should be engaged to help mediate a resolution.

C. If resolution is still not reached, the Grade Director should be engaged to help mediate a resolution.

D. If the issue is still not resolved to both parties satisfaction; one or both of the parties involved should proceed to the DAYFL website and submit a  Grievance Form.

E. The person submitting the Grievance Form will be contacted by a member of the Grievance Committee within five (5) working business days of submission to acknowledge receipt of the grievance and discuss next steps.

F. The Grievance Committee within a timely period shall:

1) Provide accused party with a copy of the Grievance and allow sufficient time to provide a written response to the Grievance.

2) Meet separately with both parties and any witnesses to gather all relevant information.

3) Complete investigation and determine appropriate resolution.

4) Provide written resolution to both parties involved. 

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